The Emergence Of Disruptive Innovation Has Changed Retailing And It Will Not Stop Changing
These changes have fundamentally exposed the underlying strategic weaknesses of retailers in all segments. Weak strategies are a result of poor consumer research, misinterpreting competitive intelligence and their internal competitive advantages. Retailers have been pursuing E-commerce for the last decade and very few are able to show meaningful results.
We are dedicated to developing long term retail life cycles.
Everyone is chasing a new customer experience and technology, some the same ones. If you want to successfully lead change it has to come from within the organization.
There is a practical solution to improving performance, however it requires the courage to challenge what you believe is already working.