These changes have fundamentally exposed the underlying strategic weaknesses of retailers in all segments.
Weak strategies are a result of poor consumer research, misinterpreting competitive intelligence and their internal competitive advantages. Retailers have been pursuing E-commerce for the last decade and very few are able to show meaningful results.
We are dedicated to developing long term retail life cycles.
Everyone is chasing a new customer experience and technology, some the same ones. If you want to successfully lead change it has to come from within the organization.
There is a practical solution to improving performance, however it requires the courage to challenge what you believe is already working.